Built for businesses that run on their feet.
Enki adapts to how your industry actually works — here are ten of the patterns we see every day. Don't see yours? It still fits: every Enki is shaped to its business during onboarding.
Industries below
On the job
Tools it plugs into
AI running it all
Trades & field services
Plumbers, electricians, pest control, landscaping — businesses that live on the phone and in the van.
A new enquiry lands on your website at 9pm. Enki replies within seconds, asks the right questions, books a quote visit into Thursday's run and puts the lead in your pipeline. After the job, the invoice goes out automatically — and if it isn't paid in a fortnight, Enki follows up so you don't have to.
- Leads answered instantly, on any channel — even from the top of a ladder.
- Quotes and job bookings handled by conversation.
- Invoices sent on completion and chased politely.
- Customer and site history on hand at every visit.
Cleaning & home services
Bond cleans, regular runs, one-off jobs — margins that live and die on scheduling.
A property manager emails a list of six end-of-lease cleans for next week. Enki quotes each from your rates, slots them around the existing runs, confirms with the agency, and texts each cleaner their day sheet. A client reschedules? The run re-shuffles and everyone's notified — before you've heard about it.
- Recurring runs, one-offs and re-schedules kept in a tidy calendar.
- Quotes from your own rate card, sent in minutes.
- Day sheets to staff by SMS or WhatsApp each morning.
- Invoice-and-chase on autopilot after every job.
Fitness & studios
Gyms, martial arts, yoga and dance studios — memberships, timetables and a community to keep engaged.
A member messages to freeze their membership while they travel. Enki handles the freeze, confirms the dates, and notes to check in when they're back. Meanwhile the week's class schedule fills itself: waitlists move up, reminders go out, no-shows get a friendly nudge.
- Memberships, class schedules and bookings managed in one place.
- Member questions answered on WhatsApp and SMS.
- Renewals, freezes and payment issues handled by conversation.
- Attendance and revenue summaries on demand.
Property & real estate
Agencies and property businesses juggling listings, inspections, owners and buyers.
A buyer asks about Saturday's open home. Enki answers with the details, registers them for the inspection, and adds them to the buyer list for similar properties. After the weekend, every attendee gets a follow-up and the owner gets a report — drafted, branded and sent.
- Enquiries answered and registered around the clock.
- Inspection scheduling and follow-ups run themselves.
- Owner reports and appraisal documents drafted in your branding.
- Buyer and tenant records kept current without data entry.
Professional services
Consultants, agencies, brokers and advisers — businesses built on documents, deadlines and relationships.
You finish a client call and tell Enki what was agreed. The proposal is drafted in your template, the engagement moves along your pipeline, the kick-off meeting lands in both calendars, and the first invoice is scheduled — from one message.
- Proposals, contracts and reports drafted from your notes.
- Pipelines that reflect reality without manual updates.
- Billing and follow-up handled end to end.
- Every client's history remembered across the years.
Retail & e-commerce
Shopfronts and online stores — orders, stock, and customers who expect answers now.
A customer asks if the popular size is back in stock. Enki checks Shopify, answers with what's on the shelf, and takes the order on the spot. Behind the counter it's watching the numbers too: low stock flagged before it sells out, the weekend's sales summarised Monday morning.
- Product and order questions answered from your live stock, any channel.
- Point of sale, payments and inventory in the built-in apps — or synced with Shopify and Square.
- Low-stock alerts and reorder lists before the shelf goes empty.
- Sales summaries and best-seller reports on demand.
Hospitality & venues
Cafes, restaurants and venues — bookings, functions and reviews that never stop.
A table of twelve wants Saturday night. Enki checks the floor, takes the booking, collects the deposit and sends the function menu. The morning after, every no-show gets a polite note, the regulars get remembered, and the week's covers land in your inbox before the first coffee.
- Bookings and function enquiries answered around the clock.
- Deposits collected and reminders sent — fewer no-shows.
- Function quotes and menus drafted in your branding.
- Regulars remembered: names, tables, allergies, occasions.
Clinics & health practices
Allied health, dental, physio, vets — appointment books that have to stay full and admin that never ends.
A cancellation opens up a 2pm slot. Enki works the waitlist, fills the gap, and confirms with the new patient by SMS. Reminders go out the day before every appointment, new-patient forms arrive filled in, and the recall list quietly books itself back in.
- Appointments booked, confirmed and reshuffled without the front desk drowning.
- Reminders and recalls that keep the book full.
- New-client intake forms collected before arrival.
- Invoicing and payment follow-up handled politely.
Hair & beauty
Salons, barbers, brows and nails — a fully booked column is the whole business.
A client DMs on Instagram asking for a cut and colour this week. Enki offers the two gaps that fit the service time, books one, takes the deposit and adds the colour formula notes from last visit for the stylist. Quiet Tuesday? Enki messages the regulars who are due.
- Bookings from Instagram, SMS or web chat straight into the column.
- Deposits and no-show protection built into every booking.
- Client history — formulas, preferences, birthdays — at every visit.
- Slow days filled with well-timed 'you're due' messages.
Automotive & workshops
Mechanics, detailers, tyre shops — bays to fill, parts to chase, customers to keep in the loop.
A regular texts 'car's making that noise again'. Enki books the bay, orders the likely part against the last job's notes, and sends the drop-off reminder. When the mechanic flags extra work, Enki messages the customer with the quote — approved in one tap, invoice ready at pickup.
- Bookings and bay scheduling handled by conversation.
- Service history per vehicle, recalled instantly.
- Approval requests for extra work sent and tracked mid-job.
- Service-due reminders that bring customers back.
Your industry isn’t on the list?
These are patterns, not limits. Every Enki is shaped to its business during onboarding — your apps, your workflows, your language. If your week has admin in it, Enki has a use case for it.
See it run your week.
Tell us what your business does and what's eating your time — we'll show you what Enki takes off your plate.